Privacy Policy

Privacy Policy

We are responsible for the processing of personal data as reflected in this privacy statement.

Personal data that we process:

We process your personal data because you use our services and/or because you provide them to us yourself. Below is an overview of the personal data we process:

  • First and last name
  • Date of birth
  • Address data
  • Phone number
  • E-mail addressOther personal data that you actively provide for example by creating a profile on this website, in correspondence and by telephone
  • Location data
  • Information about your activities on our website
  • Bank account number

We process your personal data for the following purposes:

  • Handling your payment
  • Sending our newsletter and/or advertising folder
  • Calling or emailing you if necessary to carry out our services
  • Inform you about changes in our services and products
  • To offer you the opportunity to create an account
  • To deliver goods and services to you
  • We also processes personal data if we are legally obliged to do so, such as data we need for our tax return

    Automated decision-making

    We make decisions about matters that can affect individuals on the basis of automated processing. These are decisions that are made by computer programs or systems, without the intervention of a human being (for example, an employee of ours). We use the following computer programs or systems: Shopify and usual additional systems for processing orders and their administration. This allows us to keep you informed about your order and provide you with delivery to the correct address.

    How long we keep personal data

    We do not retain your personal data for longer than is strictly necessary to fulfill the purposes for which your data is collected. We use the following retention period for personal data provided to us through the website: 2 years.

    Sharing personal data with third parties

    We do not sell your data to third parties and only provide them if this is necessary for the execution of our agreement with you or to comply with a legal obligation. With companies that process your data on our behalf, we conclude a processor agreement to ensure the same level of security and confidentiality of your data. We remain responsible for this processing.

    Cookies, or similar techniques, that we use

    We use only technical and functional cookies. And analytical cookies that do not invade your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone the first time you visit this website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and, for example, remember your preferences. They also allow us to optimize our website. You can opt out of cookies by setting your Internet browser so that it no longer stores cookies. In addition, you can also delete any information previously stored via your browser settings.

    Viewing, correcting or deleting data

    You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your possible consent to data processing or object to the processing of your personal data by us and you have the right to data portability. This means that you can submit a request to us to send the personal data that we hold about you in a computer file to you or another organization named by you. You can send a request for inspection, correction, deletion, data transfer of your personal data or a request to withdraw your consent or objection to the processing of your personal data to our email address which can be found on our website. To make sure that the request for access is made by you, we ask you to send a copy of your ID with the request. In this copy, black out your passport photo, MRZ (machine readable zone, the strip of numbers at the bottom of the passport), passport number and Citizen Service Number (BSN). This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks. We would also like to point out that you have the possibility to file a complaint with the national regulator, the Authority for Personal Data. This can be done via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

    How we secure personal data

    We take the protection of your data seriously and take appropriate measures to prevent abuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you have the impression that your data is not properly secured or there are indications of misuse, please contact our customer service.

    LM Shopping
    KVK-nummer: 96074884
    VAT: NL70 KNAB 0776 2292 14
    Kensivitamin@gmail.com

    Kievistraat 22
    1761 XB, Anna Paulowna
    The Netherlands